GENERAL CONDITIONS OF SALE

Preamble
These General Conditions of Sale are concluded between, on the one hand,
The company GWLADYS DAULY ARTISTE PEINTRE,
12 rue de Doullens, 59155 FACHES THUMESNIL
Registered under SIREN number 915286017 and, on the other hand, any person wishing to place an order for a work or print a reproduction of a work via the website “www.gwladysdauly-art.com”, the exclusive property of GWLADYS DAULY ARTISTE PEINTRE

Last updated: 06/05/2024

Article 1 - Purpose
Governed by Article L. 441-6 of the French Commercial Code and in accordance with Article L.111-1 of the French Consumer Code, these General Terms and Conditions of Sale govern the sale of any product presented on the website "www.gwladysdauly-art.com", by the company GWLADYS DAULY ARTISTE PEINTRE. They aim to define the mutual obligations of the parties as well as the different stages of the ordering process.

By the mere fact of validating his order on the Site, the Customer declares to have read, understood and accepted without reservation the terms of said order as well as all of these General Conditions of Sale.

These conditions may be subject to change. Therefore, it is understood that the applicable conditions are those in force on the site at the time the contract is entered into.

Article 2 - Legal capacity
Customers declare that they are of legal age and fully capable of entering into a contract.

Article 3 - Geographical areas
Products and services are offered in Europe only. Sales outside of these geographic areas are not possible due to logistical reasons.

Article 4 - Price of products on sale
The prices listed on the website "www.gwladysdauly-art.com" are in euros, including VAT. VAT is applied at the rate in effect in metropolitan France at the time of the order. The company may change product prices at any time. Any change in the rate will be immediately applied to the current order.

Article 5 - Articles and products
The items visible on the website "www.gwladysdauly-art.com" are only deliverable while stocks last. If the product is unavailable, GWLADYS DAULY ARTISTE PEINTRE undertakes to inform the buyer as soon as possible by email or telephone. The buyer will then have the option to choose another item or cancel their order and receive a refund.

GWLADYS DAULY ARTISTE PEINTRE strives to describe the products offered for sale with the greatest possible accuracy. The Customer has the opportunity, prior to ordering, to read the essential characteristics of the products he intends to purchase on the website. However, if errors may have occurred in this presentation, GWLADYS DAULY ARTISTE PEINTRE cannot be held liable. The illustrations and photos of the products used to support the text are not contractually binding. Under no circumstances can GWLADYS DAULY ARTISTE PEINTRE be held liable on the basis of said illustrations/photos.

Article 6 - Orders
From the moment the Customer definitively validates his order by clicking on "Validate your payment", it is established that he knowingly accepts the content, the delivery methods and the conditions of the Order in question and especially these General Conditions of Sale, the prices, quantities, descriptions, characteristics, volumes and delivery times of the products ordered by the Customer on the Site.

GWLADYS DAULY ARTISTE PEINTRE will acknowledge receipt of this order by sending an email to the Customer who placed the order. GWLADYS DAULY ARTISTE PEINTRE reserves the right to cancel or put on hold the execution of an Order or its delivery, regardless of its nature and the stage of its execution, in the event of an inability to debit the Customer's bank account for his order or any amount owed by this customer or if a payment incident occurs, or in the event of fraud or attempted fraud relating to the use of the GWLADYS DAULY ARTISTE PEINTRE Website, including for prior orders. Finally, if the email address provided by the Customer when registering is incorrect, and if the Customer has not received the Order confirmation email systematically sent by GWLADYS DAULY ARTISTE PEINTRE, GWLADYS DAULY ARTISTE PEINTRE cannot be held liable. The sale will then be considered final, unless GWLADYS DAULY ARTISTE PEINTRE deliberately decides to cancel it, for example in the event of a stock shortage of the products ordered. The Customer may, however, exercise their right of withdrawal within 15 days following the day of the order.

Article 7 - Payments
The Customer can pay via PayPal directly on the website, using a Visa, Eurocard, or Mastercard card. Payment methods such as bank transfers and cash on delivery are not accepted.

The invoice amount will be debited from the customer's account on the payment date.

Article 8 - Delivery
1. Delivery areas
The shipping service only covers the following geographical area: European Union.

2. Delivery terms
Pre-ordered products will be delivered to Customers at the address provided in the “My Account” information form completed by the Customer upon registration. In the event of a change of address, it is the Customer’s responsibility to notify the Customer before placing an order by modifying their contact details on the “My Account” information form.

For all products (excluding pre-orders), delivery will be ensured no later than 15 days after validation of the order (if the product(s) are available in stock). The customer will be delivered to a collection point or to their home depending on their choice at the time of payment.

Article 9 - Rights and time limits for withdrawal
From the date of receipt of the order, the Customer has a period of fifteen (14) days to return the ordered products. All reshipments of the products will be made to the address mentioned in the previous article. When the right of withdrawal is exercised, a maximum period of fifteen (14) days is necessary from the receipt of the product returned to GWLADYS DAULY ARTISTE PEINTRE, before the amount of the returned product(s) is re-credited to the account corresponding to the Customer's bank card.

Article 11 - Legal guarantees
The products sold benefit from the legal guarantee of conformity provided for by articles 211-4 et seq. of the Consumer Code and the guarantee of hidden defects (articles 1641 et seq. of the Civil Code). These guarantees cover hidden defects and visible defects from the date of delivery. The only obligation incumbent on GWLADYS DAULY ARTISTE PEINTRE under this guarantee is, at its discretion, the free replacement or repair of products recognized as defective without any other service or compensation.

This warranty does not cover damage resulting from misuse of the product, normal wear and tear due to its use, or failure to follow washing and maintenance instructions. To benefit from the product warranty, it is essential to keep the product purchase invoice and delivery note.

Article 12 - Customer Service
For any information or questions, you can contact Customer Service free of charge by email: gwladysdauly.artiste@gmail.com

Article 13 - Responsibilities

GWLADYS DAULY ARTISTE PEINTRE cannot be held liable for any events, inconveniences or damages inherent to the use of the Internet network, particularly in the event of service interruption, external intrusion or the presence of computer viruses.

Furthermore, GWLADYS DAULY ARTISTE PEINTRE cannot be held responsible for the non-performance of the contract concluded in the event of fortuitous circumstances, force majeure, disruption or total or partial strike, in particular of postal services and means of transport and/or communications, flooding, fire. Wilma Group will not incur any liability for any indirect damages resulting from this, loss of business, loss of profit, damages or costs, which may arise.

Article 15 - Allocation of powers
These general terms and conditions of sale are subject to French law. Any dispute that has not been resolved amicably will be submitted to the exclusive jurisdiction of the competent courts or to the jurisdiction of the actual place of delivery of the customer's order, notwithstanding multiple defendants and/or third-party claims, even for emergency procedures or interim relief proceedings in summary proceedings or by petition.

Article 16 - Intellectual property rights
The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of GWLADYS DAULY ARTISTE PEINTRE

No transfer of intellectual property rights is made through these General Terms and Conditions. Any total or partial reproduction, modification, or use of these assets is strictly prohibited.

Article 17 - Modification of the General Terms and Conditions
The Company GWLADYS DAULY ARTISTE PEINTRE reserves the right to modify these General Conditions of Sale in any event.